Refund Policy

Returns 
We offer a 30 days money back guarantee for anyone who is not satisfied with our products. If for some reason you are not happy with your product, you are eligible for a full refund 30 days after delivery. Please note that shipping the item back to us will be at the customer's expense if the item is not proven defective in anyway. 

Please contact us at info@casmia.co if you wish to file a refund for your order. 

Once your returned item is received your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 2-5 business days.

Mailing address: 6 Hodgson Rd, Bradford, Ontario, Canada, L3Z0V4

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: info@casmia.co and we will provide you information on where to ship your defective or damaged product.

Shipping 
To return your product, you should send us an email at: info@casmia.co and we will provide you information on where to ship your product.

You will be responsible for the shipping costs of returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.